Tyler residents should be on the look out for a bill scam circulating East Texas claiming to collect late fees for Tyler Water Utilities.
A scam has been moving through the area claiming that a citizen has not paid their utilities bill on time and is requesting credit card information over the phone.
Please note that Tyler Water Utilities (TWU) does not call customers as a past due notification. According to a press release from the City of Tyler, a final notice prior to disconnection is 'a letter with red text.'
Any credit card payment over the phone would be originated by the customer, according to the statement.