Amazon Employees Are Listening To What People Tell Alexa
While smart speakers are the new trend and I have 2 in my household some people are quite skeptic about having them because they suspect they could be listening to them.
According to KLTV, a new report turns out that they are actually correct.
Now before you go unplugging your smart devices Amazon employees from all over are listening to voice recordings captured by Echo owners' devices in order to better improve Alexa, the digital assistant that powers them.
The voice recordings are transcribed, annotated and fed back into the software to help improve Alexa's understanding of speech and help it better respond to commands per Bloomberg.
Of course you are worried about your privacy and rightfully so. Amazon released a statement to ensure that your privacy is protected,
We have strict technical and operational safeguards, and have a zero tolerance policy for the abuse of our system. Employees do not have direct access to information that can identify the person or account as part of this workflow. All information is treated with high confidentiality and we use multi-factor authentication to restrict access, service encryption and audits of our control environment to protect it.
Does this make you second guess getting a smart speaker? Let us know in the comments below.